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Office Location

1532 E Market St Akron, OH 44305
Phone: (877) 706-1866
Fax: (877) 964-1483

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100% Satisfaction Guarantee
ZapPromos.com takes great pride in offering our customers the best custom promotional pens at a great price. We buy our promotional Products in bulk quantities right from the manufacturer, there are NO middlemen which means lower costs to you! We do our best every day to ensure that our prices are the best you can find anywhere. We constantly check our prices to verify that you are getting the best value. If you find a lower price on the same identical (Promotional Product, Imprinting, Art, shipping, etc.) let us know within 30 days of your purchase and we will send you a check for the difference and take $25.00 off your next order.

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Price Matching Policy
We may limit the quantities of price–matched products and we reserve the right to limit quantities sold to a customer. The competitor's promotional product cannot be an open-box, closeout, clearance, coupons, bulk sites, auction sites, liquidation sites, or rebates. We also hold the right not to match pricing or bids from non-reputable or wholesale advertised companies.           



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100% Worry Free Shopping

We have always measured our success based upon customer satisfaction. This is achieved by customers getting "What" they want, "When" they need them. We take great pride in providing the best products on the market and we guarantee that you will be 100% satisfied with your purchase. We carefully inspect your order prior to shipment. If you are not fully 100% satisfied with the product or the products you received are defective or the imprint quality isn’t up to your standards, we will reprint the order or work with you in every step of the way to ensure a satisfactory result. We will also pay for the shipping costs to get the problem product returned to us. You must contact us within 7 days of receiving your order.

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100% Guarantee Satisfaction

We are committed to providing you the most complete selection of quality products, at the best prices from the most helpful product experts in the business. We strive to bring you the absolute best online shopping experience. We do everything possible to make purchasing at our site the best option of any existing retailer online or offline. We pride ourselves on offering an unparalleled selection, excellent product knowledge, and fast service. Our customer service approach is above and beyond the ordinary and we strive for 100% customer satisfaction. If we are fortunate to earn your business, we promise to make sure this is one of your best online retail experiences. 

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